BMC Switzerland
Warranty Portal

We're here to keep you riding. Please review the 'how it works' section to get started.

Our Warranty Process

We have a simple warranty process, please see the steps below.

  • 1

    Claim Submission

    Our process starts with the submission of a claim. Upon receipt of a completed claim form, our agents get started.

  • 2

    Claim Review

    Our agents, product teams, customer service review the validity of the claim and begin resolution.

  • 3

    Claim Resolution

    After review, the claim resolution is determined.

  • 4

    Fulfillment

    When a claim is valid, fulfillment for repair, replacement or other is settled and taken care of.