claim information
Claim Number 15293
Date Received 2024-Apr-09
Claim Status Closed
retailer information
Name Radsport Bornmann
Account Number 1002883
Email Address garantie@ciclib.de
Phone Number 056192009300
Employee Name Marcus
product information
Serial Number 2R42D0193
Bike Model URS
Bike Platform 01
Model Year 2023
Bike Size M
Date of Purchase 2024-Jan-06
Retailer Internal Reference
CLAIM / DAMAGE INFORMATION
Claim Number 15293
Affected Part Chainstay
Defect Break/Crack
Problem Description Rahmen ist an der rechten Kettenstrebe gebrochen. Ersatz Rahmen bitte nicht in pink.
comments from bmc

Wir ersetzen den Rahmen -- 12-04-2024 06:08

30004188 - URS01 ONE FRW FSTR prp ora blu XL MY23 Kundenauftrag: 1426690 Versandt: 13.09.2024 Gutschrift: 171719_13.09.2024

Proof of Destruction

Please note that we can send you the new frame as soon as we receive it.

Proof of destruction: we need a photo of the destroyed frame next to the frame number, the number must be legible.



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