claim information
Claim Number 17203
Date Received 2024-Aug-13
Claim Status Closed
retailer information
Name Radsport Bornmann
Account Number 1002883
Email Address Garantie@ciclib.de
Phone Number +49561920093023
Employee Name Kai Langer
product information
Serial Number 2R42G0504
Bike Model URS
Bike Platform 01
Model Year 2023
Bike Size M
Date of Purchase 2023-Dec-20
Retailer Internal Reference 380842
CLAIM / DAMAGE INFORMATION
Claim Number 17203
Affected Part Bottom Bracket
Defect Break/Crack
Problem Description Der Rahmen weist Rissen im Tretlager Bereich auf.
comments from bmc

Hallo Kai Wir ersetzen den Rahmen, als Ersatz bieten wir den URS01 ONE MY23 an. -- 14-08-2024 08:52

30004186 - URS01 ONE FRW FSTR prp ora blu M MY23 Kundenauftrag: 1438237 Versandt: 06.09.2024 Gutschrift: 171021_06.09.2024

Proof of Destruction

Please note that we can send you the new frame as soon as we receive it.

Proof of destruction: we need a photo of the destroyed frame next to the frame number, the number must be legible.



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