claim information
Claim Number 7816
Date Received 2022-Sep-28
Claim Status Closed
retailer information
Name Remko Bornmann
Account Number 1002883
Email Address Garantie@ciclib.de
Phone Number 056192009300
Employee Name Mel
product information
Serial Number 7L27K0117
Bike Model Alpenchallenge
Bike Platform AC01
Model Year 2018
Bike Size XL
Date of Purchase 2018-Sep-17
Retailer Internal Reference RMA8725
CLAIM / DAMAGE INFORMATION
Claim Number 7816
Affected Part Seattube
Defect Break/Crack
Problem Description Rahmen hat am Sattelrohr einen Riss
comments from bmc

Wir ersetzen den Rahmen in Kulanz -- 20-01-2023 09:28

Kundenauftrag: 1380973 30001885 257 ONE FRW blu blu blu XL MY23 Versandt: 20.01.2023 POD Offen

Proof of Destruction

Please note that we can send you the new frame as soon as we receive it.

Proof of destruction: we need a photo of the destroyed frame next to the frame number, the number must be legible.



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